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RHUL EXERCISE SUITE STUDY This is a survey, which usually aims at testing the customer pleasure and the current perception with the RHUL Gym. Please be aware that most data is totally anonymous and may not become shared with third parties, nor are you gonna be contacted further more. This will have only two to three minutes to fill in and may help all of us with our final year Marketing Research Project.
Thanks a lot for taking part 1 . Are you a member in the RHUL Fitness center? Yes/No installment payments on your If no, why not? (If you really are a member please select the N/A option) 2. I may do sports I visit one more gym 2. I do another solution type of sport * The RHUL health club doesn’t give you the equipment I would like * I can’t afford it 2. Other: ¦¦¦¦¦.. * N/A 3. If yes, how many times a week do you visit the gym on average? (Please circle the phone number that relates to you) 0 , one particular ” 2 ” 3 ” some ” a few ” 6th ” six 4. The length of time have you been a member? , Below 6 months , 1 year , 2 years , 3 years a few. What kind of membership are there? , Early Riser (access to Health club and Classes until 15: 00pm) , Gold (unlimited access to a fitness center and classes) , Pay as you go (individual? payment for every visit) 6. What are your main goals in sport/as a member from the RHUL gym? * To keep fit and healthy * Build muscle * Aid training in various other sports * To loose weight 5. Relax/Relieve Pressure * Wellness reasons, such as rehabilitation and so forth * Various other (please specify): ¦¦¦¦¦¦¦¦¦.. six. What do you mainly utilization in the gym? * Aerobic Gear * Elliptical cardio equipment * Dumbbells Room * Classes * Anything, depending on my mood 8. Is it possible to please rate how you feel about the following factors related to a health club (1 Unsatisfied at all ” 10 Entirely Satisfied)
Certainly not Satistied in any way Completely Satisfied , Available equipment 1 a couple of 3 four 5 6th 7 eight 9 10 , Readily available space one particular 2 a few 4 your five 6 several 8 on the lookout for 10 , Changing Areas 1 two 3 4 5 six 7 almost eight 9 12 , Showers 1 a couple of 3 4 5 six 7 8 9 12 Gym Teaching 1 2 3 four 5 six 7 eight 9 15 , Customer Service 1 2 3 4 5 6 7 almost 8 9 15 , Atmosphere 1 a couple of 3 four 5 6 7 eight 9 twelve , Classes 1 two 3 4 5 six 7 eight 9 10 , Beginning hours 1 2 three or more 4 a few 6 several 8 being unfaithful 10 -RHUL SPORT Website 1 2 3 5 5 6th 7 8 9 10 Accessibility 1 2 three or more 4 five 6 six 8 on the lookout for 10 , Price 1 2 3 4 a few 6 7 8 9 10 , Products being offered 1 two 3 4 5 six 7 almost 8 9 12 9. You should finish this sentences: , What I similar to most about the RHUL health club is¦¦¦¦¦. , What I like least about the RHUL gym is¦¦¦¦¦.. , The RHUL fitness center needs more¦¦¦¦¦¦¦¦¦¦¦¦.. 10. Just how did heard about the RHUL Gym? , Word-of-mouth recommendation Facebook or myspace , RHUL Website , Freshers’ Fare , Leaflets , Promoters , Different (please specify)¦¦¦¦¦¦¦¦¦¦¦¦¦¦ 11. What year will you be in? * First 5. Second 5. Third 5. Fourth 5. Postgraduate doze. Which office do you belong to? ¦¦¦¦¦¦¦¦¦¦¦¦ 13. What is your male or female? * Guy * Woman * 14. What is your hotel status? * Halls * Private Real estate 15. You should share any additional comments about the RHUL Fitness Package How most likely are you to recommend the RHUL Gym to your close friends? * Incredibly Likely 2. Very Likely 5. Moderately Likely * A bit likely 2. Not at all very likely
