business of tourism term paper

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Travel Agency

Miscellaneous, Tourism, Business English, Kenya

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firm, industrial and financial examination of Jones Venture Capital. It includes 4 sources.

The UK outbound travel industry is highly competitive, with several large players dominating the industry and many smaller sized firms providing to consultant requirements. The industry has become through a attempting period recently, with the terrorist attacks of 2001 desperately hurting flights, and with budget airlines also trimming into their organization.

This record looks at the feasibility associated with an equity investment in Contiki Holdings, since it expands into the outbound head to operating organization, by Jones Venture Capital. The report can be structured into sections, every of which investigates a different facet of the decision. The first section provides a simple historical summary of the business which includes its advancement to their current condition. The second section provides a report on the market as a whole, concentrating on record data with regards to volumes and spending of travelers from your UK, in addition , on the future progress trends in the industry. Another section discusses the profitability from the sector by examining the success or perhaps lack thereof of some significant players n the market. The ultimate section makes some a conclusion based on the information included in the statement, and makes recommendations on whether the purchase should be produced.

Section you: Historical Overview

The UK travelling industry is definitely regulated by the Association of British Travel Agents (ABTA), which usually came into existence in 1950 and since has overseen the innovations in the travel industry inside the intervening years. These advancements include the enhancing economic instances of the mass of the inhabitants of the Uk in the years following the Second World War; the invention with the jet airplane engine as well as the consequent demand for air travel as a way of currently taking holidays plus the emergence of tour operators as wholesalers because distinct from retail travel companies for providing people with their particular holiday requirements (Association of British Travel companies, 2003).

These types of factors combined to bring getaways abroad in the reach of millions of people intended for whom until then travel around in foreign lands have been impossible because of the travel as well as costs engaged. The ‘Package holiday’ surge thus commenced and grew to dominate UK telephone tourism in the second half of the twentieth century (Association of British Travel Agents, 2003).

In the uk like just about everywhere else, this kind of phenomenal expansion brought its very own unique concerns. Apart from the incredibly rate of these growth which will meant that infrastructure was being confused by require, these complications also stemmed partly in the unusually hard position in the tour operator and partly from your unique placement of the consumer.

The tour operator has to collect and coordinate all the different facets of a person’s getaway by aligning services provided by others above whom he might have minimum control. The client pays ahead of time for a holiday inside the hope that everything should go as organized, and it is the tour operator who may have to deliver in that desire. As a result, the reputation of the tour operator for delivering holidays as promised is crucial in the success in the company (Association of British Travel Agents, 2003).

It is because of special elements such as these that the financial failure of, or inadequate performance by, tour guides or travel agents causes unwanted social concerns and wonderful damage to the reputation of the travel operate as a whole. As a result, the industry as a whole is extremely interdependent, with all the failures of just one company influencing confidence inside the sector as a whole (Association of British Travel companies, 2003).

With greater incorporation across European countries and a great easing in travel limitations, the nature of package deal travel in addition has changed. Visit EU nations is now less difficult, making this kind of travel more frequent. Furthermore, the progression of the Internet has also made it possible for travelers to make their particular travel ideas and book their getaways online.

Section 2: Review of the UK Market

The UK telephone tour industry has been growing steadily within the previous couple of years. Due to the durability of the Pound and, recently, the introduction of the European sole currency, travelling has been possible for British tourists. Furthermore, costs of travel include fallen with increasing competition, allowing even more people to manage to afford getaways abroad. The following table displays the length and number of international visits in the UK on the five-year period, and the total spending more than that time.

Stand 1: UK residents’ appointments, nights and spending abroad, 1997-2001

1997 1998 99 2000 2001% change

Appointments (000s) forty-five, 957 55, 872 53, 881 56, 837 54.99, 281 dua puluh enam. 8

Gross annual growth rate 9. 3-10. 7-5. 9-5. 5-2. a few

Nights (millions) 463. five 509. two 540. four 566. 9-5-78. 8-24. on the lookout for

Annual development rate a few. 1-9. 9-6. 1-4. 9-2. 1

Spending ( million)* 16, 931 19, 489 22, 020 24, 251 25, 332 49. 6th

Annual growth rate four. 4-15. 1-13. 0-10. 1-4. 5

Excludes fares

Supply: “Current Improvements in the UK Outbound Travel Industry”

Despite the increased penetration of low cost air carriers in the past few years, and the ease of reserving directly with transport and accommodation services particularly through the internet, inclusive or package holidays have got increased all their share in the outbound getaway market between 1997 and 2001. This is certainly shown inside the table below.

This demonstrates the overall market for vacations, as it extends, is also making growth of package holidays, and so on holidays are taking a larger piece of the overall travelling pie. As a result, due to the industry being developing, investment circumstances for this sector appear to be healthy and balanced.

Table 2: UK residents visits in foreign countries by goal, 1997-2001

Sessions (000s) 1997 1998 1999 2000 2001% change

Holiday Independent 13, 745 16, 869 12-15, 946 1-6, 630 18, 039 23. 2

Getaway Package 12-15, 393 17, 437 19, 077 twenty, 055 20, 631 34. 0

Total Holiday twenty nine, 138 32, 306 thirty-five, 023 36, 685 32, 670 thirty-two. 7

Organization 7, 166 8, 033 8, 161 8, 872 8, 230 14. six

Visiting Friends/relatives 6, 004 6, 452 6, 598 7, 718 7, 718 28. your five

Miscellaneous 3, 649 5, 082 some, 100 some, 102 3, 664 zero. 4

Total 45, 957 50, 872 53, 881 56, 837 58, 281 26. almost 8

Source: “Current Developments in the UK Outbound Travel Industry”

Inside the first 6 months of 2002, the number of UK residents’ sessions abroad on vacation increased by simply 4. 3%, as demonstrated in the desk below. The growth in self-employed holidays over this period was 6. 6%. this shows that the earlier pattern of package holidays increasing in greater proportions to the market in general has been reversed to some extent. This is certainly due nearly directly to the expansion of inexpensive airlines that happen to be now known as an acceptable mode of travelling by the public, and who also also today offer much more destinations. This can be accompanied by elevated competition inside the travel industry overall plus the difficulties of 2001. Consequently , the competitive environment features changes dramatically in the last year, and is now a far more hostile 1 for expense than it was before.

Stand 3: UK residents’ getaway visits in another country by type, January- September 2001

Visits (000s) 2001-2002% change

Holiday Independent 8, 076, 666 8, 607, 982 six. 6%

Holiday break Inclusive almost eight, 538, 023 8, 718, 566 2 . 1%

Total 16, 614, 688 17, 326, 548 4. 3%

Source: “Current Developments in britain Outbound Travel around Industry”

The greatest threat for the package holiday industry through no-frills flight companies. A review undertaken for ABTA in October 2002 revealed that 3 in five package tourists have flown with a price range airline in the last two years, that 61% reserved their flights online and 14% booked through a travel agent. A third in the people surveyed also stated they would be a little more likely to book flights with budget air carriers if these people were available through travel agents (Association of British Travel Agents, 2003).

41% of these surveyed likewise said they may be likely to publication travel and accommodation independently as opposed to a package holiday in the next 12 months, while a quarter of holidaymakers expressed the opinion that they can fly more often with no-frills airlines in the next two years. (Association of English Travel Agents, 2003)

These tendencies, as proven in the stand below, are dangerous to get a company wishing to enter the head to operation business as they reveal that the market may have reached its maximum size and be likely to reduce in the future as more persons take advantage of the savings offered by no-frills airlines to book their very own holidays separately.

Table 5: UK residents’ holiday visits abroad by type, January- July 2001

Visits (000s) 2001-2002

Made own preparations 42. seven percent 41. 2%

Used travelling agent for package twenty-five. 7% twenty-four. 8%

Used travel agent for hotel only three or more. 2% several. 5%

Applied travel agent for flight only 6. 0% 6th. 0%

Used travel agent for other arrangements 5. 6% some. 2%

Employed tour operator to book bundle holiday 12. 4% doze. 8%

Applied tour operator to book airline flight only installment payments on your 0% 1 . 8%

On the Internet 3. 5% five. 5%

Total 100. 0% 100. 0%

Source: “Current Developments in britain Outbound Travel and leisure Industry”

The united kingdom outbound marketplace has many one of a kind attributes that make it different from many other markets. These types of peculiarities include:

The UK is an Isle therefore it is more challenging to cross borders than continental countries. This would make it more costly for tourists in the UK to travel abroad.

The strength of Sterling has grown in recent years, making

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