jc penny makeover backdrop on u s office essay

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Martha Stewart, Merchandising, Company Background, Coal Mining

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JC Penny Remodeling

Background about U. H. Department Stores and Background upon J. C. Penney

Dr . Robert Tamilia (Marketing mentor at the School of Quebec at Montreal) explains the fact that department store in the united states not only “revolutionized the store, ” plus the shopping experience, and the obtainable of products and promotional tactics, the mall contributed in a major way to the advancement of inch… hiring procedures and products on hand control procedures” (Tamilia, 2002, p. 3). Moreover, Tamilia writes which the department store was one of society’s more “democratic institutions” and besides offering customer solutions that had previously been unheard of (restaurants, restrooms and reading rooms) the variety store in America “liberated women and gave women their very own rightful put in place society. inch

In fact , the writer continues, because of department stores, careers became available for ladies that “opened career opportunities” in various specialist fields and department stores “changed society’s ideals in taking that women could go and shop on the own” (Tamilia, p. 3). Moreover, department stories contributed to the beginning of the “modern skyscraper” and importantly, division stores’ advancement of supplying credit can be (in particular, Singer Regular sewing Company was offering installment credit in 1856) helped “democratize consumption” and tremendously influenced American values and lifestyles (Tamilia, p. 4).

Author Jan Whitaker gives a slightly different perspective of the beginnings from the department store era. In the late nineteenth century tiny merchants had been bitterly in opposition to department stores and to fight back against the big retailers “aggrieved grocers” started rumours that “the big retailers intoxicated ladies customers with liquor by the glass” (Whitaker, 2006). At the time these rumors were released (in the 1890s), the middle class in American “abhorred the idea of community drunkenness, inch Whitaker points out.

Because of the community pressure little merchants put on the managers of office stories – and newspapers’ coverage of attacks resistant to the big retailers – “Citizen vice squads investigated the morals of underpaid retail store clerks” plus some state legislatures passed laws in attempts to “regulated the stores through taxation” (Whitaker). By the time for the hundred years, most “punitive legislation have been overturned, inches Whitaker talks about.

The JC Penney manufacturer was launched in 1902 by simply twenty-six-year-old James Cash Penney, who was said to be a religious man who was “disenchanted by a full environment overrun by snake-oil salesmen, zinc and murky pricing” (Mattioli, 2012). Therefore, Penney, who had been born on the farm in Missouri in 1875, and who insisted on keeping prices for reasonable levels, built his first department store in an less likely town, Kemmerer, Wyoming. This kind of community was obviously a coal-mining area that acquired brothels and saloons although because of Penny’s approach to selling, it was a huge success (Mattioli).

By 1906 Penney experienced obtained total ownership of his stores, and by 1913 he officially changed the name of his stores to L. C. Penney, Mattioli talks about, adding that by 1917 J. C. Penney’s got 175 retailers in twenty-two states (with sales totaling $14 million). In order to make sure each administrator of a new store was fully in line with James Funds Penney’s “wholesome philosophies” and values, this individual took the time to carefully interview and soon-to-be husband those managers (Mattioli).

M. C. Penney’s New Pricing Strategy – will it job?

Will the charges strategy that new CEO Ron Meeks is putting in place – offered the economic challenges in America, the competition and changes in customer behavior habits – become as powerful as other projects Meeks has taken on? This kind of paper is convinced it will operate, based on to the wise strategies Johnson is instituting, on the Penny’s iconic company, and on the truth that the economic problems in the U. S. are being resolved and folks are getting back in work. As regards the changing consumer patterns, because people understand that the economic system is enhancing, they are even more willing to shop and to spend cash that recently they may have been reticent to shell out.

The fact that Johnson put a tremendously profitable prepare in action to develop Apple Retailers for Steve Jobs – which, relating to Nilai Mattioli in the Wall Street Journal, reinvented the retail experience – certainly provides him the knowledge and trustworthiness to succeed in J. C. Penney. His success with Target shops also bodes well intended for his capability to succeed in his newest challenge with L. C. Penney.

As to Johnson’s overall approach, the company provides 1, 95 stories and that alone can be an enormous problem. Initially Johnson wants to break the big box-store concept down to “a warren of niche shops” allowing for customers to savor entertainment, and providing a place for people to “hang out” (something like Starbucks stores’ more peaceful, more welcoming approach) (Mattioli). In some of these specialty outlets (within the stores) Johnson plans to advertise “Martha Stewart’s Kitchen, ” Liz Claiborne’s line, and a new Nanette Lepore store as well (Mattioli).

Having been “battered in recent years” by section stories like Macy’s and Kohl’s, T. C. Penney’s was undoubtedly in requirement for a new plan, and Johnson was picked as the best to start a new plan (Mattioli). Carrying out the profit-and-loss math shows a serious slump in product sales: Mattioli’s article reflects that sales in new Penney’s stores flower “a slender 0. 7%” in 2011, that has been a reduce from a 2 . seven percent increase for brand spanking new stores in 2010. Shares of Penney’s stock did embrace 2011 (by 6. 7%) but all those gains are dwarfed by Macy’s stock gains (47%), so some serious adjustments were required.

As to the prices, starting in February on this year (2012) all things at Penney’s are decrease by about 40% from the actual were. Bea D’Innocenzio produces in the Connected Press that Johnson’s approach is to give “Every Day” low prices, a “Monthly Value” discount system on selected merchandise, and “Best Price” promotions the first and third Comes to an end of the month (when most shoppers get their paychecks) (D’Innocenzio, 2012, p. 1). This kind of three-tiered principle is very much like what Wal-Mart offers, although D’Innocenzio statements Penney’s noesn’t need a goal to necessarily undercut “all competitors” (as Wal-Mart apparently does), but rather, Penney’s intends to “take the guesswork away of purchasing by offering more predictable pricing” (p. 1).

Moreover, two more general questions raised by D’Innocenzio are: a) will consumers respond absolutely to a “single price point” versus a “perceived low cost under the older strategy”; and b) is going to shoppers who have “love to bargain hunt” be less than enthusiastic by simply Penney’s regular discounts? D’Innocenzio identifies the specific strategies that Johnson is pursuing: 1: prices will probably be slashed 40% from the value offered this past year (example, a St . John’s Bay blouse regularly sold for $14. 99 in 2011, but in 2012 it provides the “Every Day” selling price of merely $7). TWO: the month-to-month sales items which don’t sell will be designated “Best Price” and be available for purchase for the rest of the year.

THREE: for the item is definitely marked down, it gets a new “red” marking (previously a new tag was stuck on the old tag to show the purchase price reduction). SEVERAL: instead of a value of $19. 99 Penney’s will just make it 20 dollars. 00. FIVE: fourteen million customers each month will receive a 96-page mailer record all the items that are priced underneath “Monthly Value. ” HALF A DOZEN: popular television set talk display hostess, Ellen DeGeneres, is the new agent for Penney’s (which shows that Johnson isn’t shy about hiring a gay person for the very prominent position) (D’Innocenzio, p. 2).

How does the modern pricing technique complement Penney’s merchandising and promotional strategies? The new pricing strategies that Johnson is launching meshes very well together with his promotional innovative developments. First of all, since Jennifer Reingold writes in CNN Funds, while the charges strategy is usually “risky” additionally it is “ambitious, inches and it is Johnson’s legacy to ambitiously take chances based on his uncanny knack of knowing what will work in retail environments (Reingold, 2012, p. 2). And by creating a “radically basic pricing strategy” and a “slimmed-down although improved choice of brands” in a store that may be configured such as a mall with separate boutique-type stores within the main building, because the complete feeling looking is new to traditional Penney’s shoppers, the modern pricing scheme will be accepted (Reingold, g. 2).

Every time a customer will come in who has under no circumstances shopped for Penney’s prior to, and recognizes a very properly designed Martha Stewart’s Kitchen shop inside Penney’s, that person will be impressed and word of mouth will carry the message as well as pricey television promoting can. Reingold is correct in suggesting that is a time of to shop online during which motivating customers to buy at a store with a relatively tired, faded brand photo, like Penney’s is problematic. However , the “town square” idea that Meeks is adding, which this individual hopes will “reclaim the department store’s long-lost identity” and become a fresh place in which the shopper is drawn to the “enchantment of discovering some thing new” (Reingold, p. 1).


Johnson believes which the previous Penney’s strategy of offering things “at a higher initial price” but marking them straight down a few weeks after was “insulting, ” that is why he feels that his “simplified pricing”

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