New Hire Communication Essay
We wish to welcome all new employs to TMG Inc. We look forward to an extended and profitable work romance with each and every one of our new hires.
Our main goal is always to make sure the client is always satisfied. As customer care representatives you are the initially point of contact with absolutely free themes so we will make sure that each one of you is definitely properly taught to assist the customers in any each way. Here at TMG Inc. we provide phone, cable, and internet service to the customers.
In your training each of you will learn about all of the products and services available to the shoppers. We offer on-site paid training which will includes classroom practicing one week and the phone working out for two weeks. Hours of training will be 8: 00 a. meters. to 4: 00 l. m. with two 15 minute fractures and an hour lunch.
Towards the end of the training course there will be a skills check to determine in case the trainees are prepared to communicate with clients or if perhaps more training is required. Once training is successfully completed representatives will be assigned a great eight hour shift involving the hours of seven: 00 a. m. to 12: 00 p. meters. with two 15 tiny breaks and an hour lunch. Each rep is anticipated to report to function and again from destroys and en-cas on time. Every representative is responsible for informing the business of any kind of absences and lateness with the attendance line prior to the start of the assigned change. Failure to follow the proper procedures will result in disciplinary action.
Every single employee is usually allowed two call outs per month. Compensation time will start to accumulate once training is successfully finished. Comp time is built up by operate hours. Four hours is earned for every forty several hours worked.
Compensation time works extremely well once 20 or so hours are accumulated. The gown code is usually business everyday with dress upon Fridays. Welcome to TMG Inc.
Let’s make this job history last a lifetime!
