very good hotel running along quite well doing

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The purpose of this kind of paper is always to explore Example # twelve – Very good Hotel: Doing quite well, Doing Well? excerpted from Ideal Management: Planning for Domestic and Global Competition Thirteenth Copy authored by simply John A. Pearce II and Richard B. Johnson published 2013 by The McGraw – Mountain Companies New York, NY. This paper will seek to addresses five problems concerning the Very good Hotel case study. This conventional paper will talk about the vision/mission behind the concept of the resort. Pam Janusz’s considerations that she may possibly present to the newest hotel possession will be discussed.

The Good Hotel’s target clients will be described and evaluated. The web marketing strategy of jDV for the excellent Hotel can also be assessed and discussed. Finally, this paper will give understanding as to how a Good Lodge should be competitively positioned against its competition.

Keywords: Hotels

American Pacific International Capital, Inc. obtained the Good Lodge located in S . fransisco in May 2010 and is at this point managed simply by HAIYI Accommodations and Management Group.

(Hotel Online, 2010) Joie de Virve was the before management with the Good Resort. (Pearce and Robinson, 2013) The resort is referred to as a “hotel using a conscience. ” (Pearce and Robinson, 2013) The lodge desires to inspire the “good in all of us. ” (Pearce and Robinson)


The great Hotel’s objective is to produce differences intended for guests and associates by sharing interests for operate, life and individualized encounters. (Haiyi Hotels). Its eyesight is to be an exceptional boutique hotel with its very own character and design. (Haiyi Hotels).

Pam Janusz Considerations

Pam Janusz considered three different options for the hotel to present to the fresh ownership. The lady considered the continuous, expanding, or discontinuing Great Hotel’s idea. The continuation of the current concept could have a minimum results on operations. The just lately trained staff embraced the current concept which in turn led to increased customer satisfaction and occupancy, and financial results were being met or surpassed. Continuing the concept of the lodge can also include disadvantages. Elevated awareness of the need to become more friendly to the environment may lead to a much more competitive industry. The employees could become complacent and may withstand future needed changes. The hotel may well acquire a better market share in case the current principle was extended.

This option could increase the hotel’s occupancy and increase the economic bottom line. Since the associates have got recently been trained on the current concept, they may be more receptive of additional training to grow the concept instead of replacing the notion completely. The decision to increase could have several repercussions nevertheless. Employees may be resistant in the additional schooling and there would be additional costs and lowered productivity, due to training. The third consideration of Pam was to completely stop the current notion of the hotel and seek out a new direction. If this choice was chosen, then there would be a fresh new start under new management with a new concept of the hotel.

This kind of decision can be beneficial or detrimental to the hotel. It could be beneficial due to a fresh new start off. The motel could re-brand itself simply by setting a brand new tone and image. The cons with the decision to discontinue the existing concept are similar to the downsides of increasing. With stopping the current principle, associates may possibly resist the change especially since they have recently been qualified on the current concept. They would have to be trained a new concept and the teaching comes with a budgetary cost.

Very good Hotel’s Buyers

The Good Motel targets clients who happen to be environmentally conscious. These types of customers happen to be referred “Cultural Creatives” by sociologists(Pearce and Robinson, 2013) These clients tend to end up being younger in age and hold the belief that they are to get responsible the two economically  environmentally.

JdV’s Web marketing strategy

Chip Conley, JdV’s owner and CEO, stated that he started to be interested in food industry as they “enjoyed industrial real estate yet hated the transactional portion. ” (Pearce and Johnson, 2013) Per Conley, if a customer perceives a motel as action of themselves, then the hotel would be an aspiration to them. JdV’s strategy has been “geographically targeted and product-line diverse. ” This strategy may suffice, but it can also possess disadvantages. The greatest disadvantage of this strategy is the constraint placed after itself by filling a distinct segment market that can lead to a smaller segment of customers desiring all their services.

Competitive position

The great Hotel features positioned alone competitively pertaining to industry competitors. Great strides were created by the Great Hotel coming from 2009 to 2010. The hotel’s a dozen month occupancy from 2009 to Mar 2010 increased 61. 3%. (Pearce and Robinson, 2013) The industry’s twelve month occupancy declined 9. 9% over this era. (Pearce and Robinson, 2013) The resort has a wonderful outlook pertaining to future profitable business.


Haiyi Hotels. About Haiyi Accommodations. Retrieved 05/07/2014 soma-hotels-san-francisco-en. html

Hotel Active. May 3, 2010. Haiyi Hotels and management group assume title of three San Francisco resorts subsidiaries of yankee Pacific International Capital, Incorporation (APIC) help to make first U. S. Hotel purchases in San Francisco, Cal. Retrieved 05/07/2014 from Pearce, Steve A. 2 and Johnson, Richard N. Robinson, Jr. Strategic management. 13th release McGraw Gill. 2013.


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