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Introduction:

7-eleven has made their mark in Malaysia for over 25years which was started for 4June 1984. It is the greatest 24-hour convenience store in Malaysia. 7-Eleven has achieve 1183 retail outlet of business all around Malaysia and this servers above half a an incredible number of customers daily.

Each 7-Eleven stores bring over two, 000 products and do have their own proprietary brands which is Slurpee frozen beverages and massive Gulp fountain soft drink. Deal food and bakery presented to provide full convenience to customers.

Those meals are certified HALAL and the top quality have to be go through quality control process before serve clients.

Besides products, 7-eleven do present service contains the product sales for mobile phone reload playing cards, photocopy, send, and ATM machine.

7-Eleven will always be there for you.

Vision:

To be the ideal retailer of convenience

Mission:

To consistency machine the changing needs from the customers pertaining to the convenience History:

7-Eleven was your first set up to meet the needs of customers all the time. Via producing and selling ice block last 1927, 7-Eleven gradually designed a new business idea gaining interest to become one of the stop middle providing comfort to customers. The store descends from Dallas, Arizona expanded the product list on it, and 7-Eleven was born.

The name 7-Eleven was followed to reveal the store’s business hours i. at the. 7am to 11pm. Though 7-Eleven now operates 24 hours a day, the name is still used as it is becoming synonymous with convenience.

7-Eleven in Malaysia was incorporated on June 4, 1984 by the Berjaya Group Berhad. The initially 7-Eleven store in Malaysia was exposed in August 1984, in Jalan Bukit Bintang, Kuala Lumpur. In October 08, 7-Eleven obtained a milestone opening of its 1, 000th store in Situs Sunway, Selangor. It is today the indisputable market head in comfort store chain landscape in Malaysia. Current Situation:

7-eleven Malaysia currently operates 1183 stores around Malaysia at the end of September 2010 and also 2000 things in a store. Currently they serve more than a half a million clients daily. If the current 7-eleven stores will be compared with the stores which were proven on early 90’s, they are really much more largely operated, more items, and more close to customers. In Malaysia 7-eleven is the undisputed market leader in convenience retail outlet chain scenery in Malaysia.

The current 7-eleven stores are more close to consumers as they give most daily needs for customers and they consist of mobile phone reload cards, ink cartridge re-fill, photocopying, send, automated teller machines and bulletin board for neighborhood community sees. In 2009 7-eleven introduced refreshing brewed coffee and other warm beverages combined with packaged fresh foods and bakery for customers whom are looking for ready-to-eat hot food and is certified HALAL.

7-eleven won the Malaysia retailers-chain Association’s nationwide growth platinum award and Malaysia Business Association Best sales Growth award in 2009 respectively. As well 7-eleven Malaysia won the unveiled “Slurpee Nator this season. This is the current situation of 7-eleven stores in Malaysia and the range of stores are keep on increasing throughout Malaysia in order to provide the changing needs of customers for their ease. Challenges facing by 7-Eleven:

Challenges facing by 7-Eleven are: (1) Common Selling & Economic Challenges; (2) Common THIS Challenges The Common Merchandising & Financial Difficulties:

Mainly you will find 6 common financial issues decided by simply 7-eleven, they can be: 1)Ensure exact & well-timed information on products on hand holding at any pointin coming back decision making 2)Ensure all ventures are accurately captured in AP and GL 3)Ensure right item purchases based upon sales developments, volumes, margins 4)Ensure right item being (direct & disturbed)

5)Transparency & awareness of all inventory purchases and movements whatsoever level 6)Monitoring of suppliers performance

7-eleven organization has to be sure that they may have accurate and timely inventory holding to get decision making in the first stage. As 7-eleven is a overnight store sequence its primary aspects can be inventories. 7-eleven have to record all the transactions in each and every store to be able to manage the bucks in and out. This can be happens to be a main financial concern to each each organization as well. The more accurate you catch all the transactions the more profitable for the organization.

7-eleven key business activity will be purchasing inventories, providing to stores and offering. At this point 7-eleven have made certain that proper items are purchases based on weather resistant trends, amount and margins. Sales trends and customer tastes adjustments day by day.

This can be a financial problem faced by simply 7-eleven. Cost is major component that impact the customers. In case the price is too high there is a risk that clients are going to in order to another product or in order to another store. At this point guaranteeing correct item costing is yet another financial concern met by 7-eleven.

Monitoring suppliers’ overall performance can be considered an additional financial concern. If the goods are not t supplied towards the store with the correct time there won’t be any stock to sell. Meaning 7-eleven is losing money and also customers. So they have to make sure that supply and deliveries are executed properly. Common IT Issues:

When you approach with Technology you will have to deal with many difficulties as well. You will find 6 prevalent IT difficulties met by 7-eleven corporation. Which are the following: 1)Lean & future proof technology

2)Ease of Database Management ” single databases

3)System & infrastructure Scalability

4)Optimization of shared THIS resources

5)Application depth ease of use & ease of modification

6) Reduce unneeded infrastructure costs.

Managing business database is usually not an easy task while the number of data increase, tracking data, enhancing, and type of data is a challenge for the organization. Now ease of database management is a main IT problem for 7-eleven.

A computer system’s infrastructure would include the operating system, database management system (DBMS), marketing communications protocols, compilers and other advancement tools. The burden on hardware keeps on increasing everyday as business expands and customer’s foundation increases. So system and infrastructure scalability will be considerably more helpful for the organization.

IT facilities costs are one of the main challenges for corporation as they reduce company’s profit. So minimizing unnecessary facilities costs in another common IT challenge face by 7-eleven to maximize their very own profit.

Apart from that Lean & future proof technology, Optimization of shared IT recourses, Using depth, usability and easy customization is also challenges 7-eleven has to deal with. Once you have get over these issues it will be a lot more easy for the organization to run with low cost, efficiently and effectively. http://wikipages.com/index.php/IM-25-4008-00L:_7eleven

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